If he/she can not give such proof in specific time period, the money will be automatically refunded to buyer. Once you have filed the dispute, then it becomes seller’s duty to prove that the parcel has been successfully delivered to buyer. So, for recipient, the best solution is to contact your payment authority(ebay, aliexpress, paypal or credit card company) and file a non-receipt dispute ASAP. China Post only accept query or claim from shipper who has original shipping receipt. To see your specific shipment details including shipper and recipient information, sign in to your account or create an account. How can I get refund from China Post? The tracking status has not changed over 40 days,I still do not get the item, can I contact seller or China Post for refund?Ĭhina Post does not deal with recipient directly. Multiple shipments could potentially have the same number. Package has been returned to shipper, but seller does not confess that he/she have received the return and refuse to refund me money, how can I get my money back? Parcel was returned to shipper, or even shows “Failed delivery”. How to open dispute and claim refund for fake tracking number and non received parcel? So if the parcel has delivery problem in your country, you should contact your local post office and inquire about parcel delivery. In most cases, this UPU member is your country’s postal service provider or postal company. Remember that China is a member of Universal Postal Union(UPU), its parcel will be delivered by the UPU member in your country. This is most common return reason for parcels to U.A.E The parcel address has no P.O Box number.The recipient is not available in the address when postman tried to make delivery.The postman has sent the goods to your mailbox or front door and you have not checked yet.The import customs does not release the goods.The address, city or postal code is wrong.If the parcel is shipped from China to your country, the failure delivery reasons might be as following: If your tracking results shows the parcel has arrived destination for long time, but does not have delivery information, normally this means the parcel has delivery problem. My parcel has arrived at destination country for a long time without delivery, why? In most of cases, sellers will take immediate action on shipment to avoid dispute and shop downgrade penalty. Tell him/her if you can not get real shipment information in next 3 days, you will open dispute against fraud. If you purchased from big website such as eBay/AliExpress/Amazon/Wish etc, you should contact seller and push him/her to ship the goods immediately. If over 3 business days and you still get same result as “”shipping notice received”. China Post tracking system will provide updated shipment date and location information about the parcel number. If you just got the tracking number from seller, please wait about 2 to 3 business days, if seller has actually shipped the goods. ID Express Service Solution, Unnamed Road, Jabon, Tambaksawah, Kec. This means seller/shipper has applied a tracking number with shipping software provided by third party (WISH, AliExpress etc) but has not shipped the goods yet. ID Express Customer Help Desk:-Helpline number: (021) 8082-3899 Corporate Office Address: PT. When tracking you might get “Shipping notice received” or “Shipping notice received from WISH” or “Logistics order has been created“. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.What is the meaning of “Shipping notice received”? The Forward Air network is designed with over 90 facilities located at or near major U.S. Air freight forwarders generally handle shipments of any size and offer customized shipping options, unlike. Forward Air is a single-source provider that presents a robust menu of supply chain services for air freight and expedited LTL markets, involving expedited linehaul (LTL), full truckload (TL), cartage, airline logistics and more as we continue to expand our services to meet the changing needs and growth of our customer base. Forward Air Corporation, through its operating subsidiaries (the Company or Forward Air), offers its customers scheduled ground transportation of cargo as a cost effective, reliable alternative to air transportation. We serve the wholesale shipping community in need of time-definite ground transportation solutions, including freight forwarders, integrated air cargo carriers, passenger/cargo airlines, logistics companies, and non-traditional shippers. Forward Air provides expedited surface shipping throughout North America as a cost effective, reliable alternative to air transportation.
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